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Terms & Conditions

The EBI Group LLC
Last Updated: January 11, 2026

These Terms and Conditions (“Terms”) govern your access to and use of the website, services, digital products, communications, and content provided by The EBI Group LLC (“Company,” “we,” “our,” or “us”). By accessing or using our website or services, you agree to be bound by these Terms.

If you do not agree, do not use the website or services.

1. Company Information

Business Name: The EBI Group LLC
Location: Maryland, United States
Website: https://www.theebigroup.com

2. Scope of Services

The EBI Group LLC provides branding, brand strategy, consulting, digital products, audits, educational materials, and related professional services. Specific deliverables, timelines, pricing, and terms may be governed by separate agreements, proposals, statements of work, or invoices.

3. Use of Website

You agree to use this website for lawful purposes only and not to:

  • Violate any applicable laws or regulations

  • Infringe intellectual property or proprietary rights

  • Transmit malicious code or attempt unauthorized access

  • Interfere with site functionality or security

We reserve the right to restrict or terminate access for violations of these Terms.

4. Intellectual Property

All content on this website, including text, graphics, logos, designs, videos, frameworks, methodologies, and downloadable materials, is the exclusive property of The EBI Group LLC or its licensors and is protected by U.S. and international intellectual property laws.

No content may be copied, reproduced, distributed, or used for commercial purposes without prior written consent.

5. Digital Products and Services

All digital products, audits, templates, reports, and downloadable materials are provided for informational and educational purposes. Results are not guaranteed. You acknowledge that outcomes depend on multiple external factors beyond our control.

Unless otherwise stated, all sales are final.

6. Payments and Refunds

Payment terms are disclosed at the point of purchase or within a separate agreement. By purchasing, you authorize us to charge the payment method provided.

Refunds, if offered, are governed solely by the written terms provided at the time of purchase or in a signed agreement.

7. Communications (Email and SMS)

By submitting your contact information, you consent to receive communications from The EBI Group LLC, including email and SMS/text messages, in accordance with our Privacy Policy.

  • Message frequency may vary

  • Message and data rates may apply

  • Reply STOP to unsubscribe from SMS

Consent is not a condition of purchase.

8. Third-Party Services and Links

Our website may include links to third-party websites, tools, or platforms. We are not responsible for the content, policies, or practices of third parties. Use of third-party services is at your own risk.

9. Disclaimers

All services and content are provided “as is” and “as available.” We make no warranties, express or implied, regarding accuracy, reliability, or fitness for a particular purpose.

Nothing on this website constitutes legal, financial, or medical advice.

10. Limitation of Liability

To the fullest extent permitted by law, The EBI Group LLC shall not be liable for any indirect, incidental, consequential, special, or punitive damages arising from your use of the website or services.

Total liability shall not exceed the amount paid to us for the specific service giving rise to the claim.

11. Indemnification

You agree to indemnify and hold harmless The EBI Group LLC from any claims, damages, liabilities, costs, or expenses arising from your use of the website or violation of these Terms.

12. Governing Law and Jurisdiction

These Terms are governed by the laws of the State of Maryland, without regard to conflict-of-law principles. Any disputes shall be resolved exclusively in the state or federal courts located in Maryland.

13. Termination

We reserve the right to terminate or suspend access to the website or services at our discretion, without notice, for conduct that violates these Terms or applicable laws.

 

14. Changes to These Terms

We may update these Terms periodically. Updates will be posted on this page with the revised “Last Updated” date. Continued use constitutes acceptance of the updated Terms.

15. Contact Information

Questions regarding these Terms may be directed to:

The EBI Group LLC
Email: hwllo@theebigroup.com
Website: https://www.theebigroup.com

California Privacy Rights Addendum (CCPA / CPRA)

This section applies only to California residents and supplements the Privacy Policy and Terms above.

16. California Consumer Privacy Rights

Under the California Consumer Privacy Act (CCPA), as amended by the California Privacy Rights Act (CPRA), California residents have the right to:

  • Know what personal information we collect, use, disclose, or share

  • Request access to personal information collected about you

  • Request deletion of personal information, subject to legal exceptions

  • Correct inaccurate personal information

  • Opt out of the sale or sharing of personal information (we do not sell or share personal data)

  • Limit use of sensitive personal information (if applicable)

  • Not be discriminated against for exercising privacy rights

 

17. Categories of Personal Information Collected

We may collect the following categories, as defined by California law:

  • Identifiers (name, email address, phone number, IP address)

  • Commercial information (services purchased or considered)

  • Internet or network activity (website interactions)

  • Professional or business-related information

We do not sell personal information.

18. Exercising Your California Rights

To submit a request, contact us at:

Email: hello@theebigroup.com
Subject Line: California Privacy Rights Request

We may verify your identity before processing requests, as permitted by law.

19. Authorized Agents

You may designate an authorized agent to submit requests on your behalf. Proof of authorization will be required.

20. Data Retention

We retain personal information only as long as reasonably necessary for disclosed business purposes or legal compliance.

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